Google My Business Verification Problems: How to Solve Them Quickly

1. Not Receiving the Verification Code

Problem:

Google typically sends a verification postcard with a code to your business address, but sometimes it never arrives.

Solution:

• Ensure your address is entered correctly and follows Google’s address formatting guidelines.

• Wait at least 14 days before requesting a new verification code.

• Check your mailbox thoroughly and inform your office staff to look out for the postcard.

• If the code still doesn’t arrive, contact Google Support and request alternative verification methods (phone or email verification, if eligible).

2. Incorrect Verification Code

Problem:

You receive a code, but when entered, it is deemed invalid or incorrect.

Solution:

• Double-check the code you entered to ensure there are no typos.

• Ensure you’re using the most recent code sent by Google, as older codes become invalid.

• Request a new verification code if needed.

• If the issue persists, contact Google Support to reset your verification.

3. Business Already Verified by Someone Else

Problem:

You try to verify your listing, but it’s already claimed and managed by another account.

Solution:

• Click on the “Request Access” button when prompted.

• Fill out the ownership request form and wait for a response from the current owner.

• If the current owner doesn’t respond within seven days, you may be granted access.

• If your request is denied, appeal the decision through Google Support.

4. Phone or Email Verification Not Available

Problem:

Google doesn’t provide phone or email verification options, leaving you with only the slower postcard method.

Solution:

• Unfortunately, not all businesses qualify for phone or email verification.

• Ensure your business information is complete and accurate, as missing details can restrict verification methods.

• If your business is eligible, request Google Support to enable phone or email verification manually.

5. Google Suspended Your Business Listing

Problem:

Your listing is suspended due to violations or suspicious activity, preventing you from verifying it.

Solution:

• Review Google’s guidelines to understand the reason for the suspension.

• Correct any violations, such as inaccurate business information, multiple duplicate listings, or misleading details.

• Submit a reinstatement request with accurate details and supporting documents.

• Wait for Google’s response, which may take several days.

6. Mismatched Business Information

Problem:

Your business details on Google don’t match the ones on your website or other online directories, leading to verification delays.

Solution:

• Ensure consistency in your business name, address, and phone number (NAP) across all online platforms.

• Update incorrect details before requesting verification.

• If changes were recently made, wait for Google to update the information before attempting verification again.

7. New Businesses Unable to Verify

Problem:

Brand-new businesses sometimes face verification issues due to limited online presence.

Solution:

• Ensure your business has a website, social media profiles, and online mentions.

• List your business on reputable directories like Yelp, Bing Places, and industry-specific sites.

• Contact Google Support and provide business documentation, such as a utility bill or business license, to verify authenticity.

• 8. Service Area Businesses Facing Verification Issues

  Problem:

  Businesses that serve customers at their locations rather than having a storefront may face verification delays.

  Solution:

  • Clearly define your service areas within Google My Business settings.

  • Use a home address for verification, then hide it from public view.

  • Contact Google Support if your business is still not verified.

  9. Bulk Verification Issues for Multiple Locations

  Problem:

  Businesses with multiple locations often struggle with bulk verification.

  Solution:

  • Ensure that all locations have consistent NAP details.

  • Submit a bulk verification request through your Google My Business dashboard.

  • Provide proper documentation to Google for faster approval.

  10. Google Delays in Processing Verification Requests

  Problem:

  Even after submitting all necessary details, verification takes too long.

  Solution:

  • Be patient, as verification can take a few days to weeks.

  • Regularly check your GMB dashboard for updates.

  • If the delay extends beyond a reasonable period, contact Google Support.